m71bat Privacy Policy

2.1 Registration and Account Data

When you register an account with m71bat, we collect the following information:

• Full name as it appears on your government-issued identification.
• Date of birth (used to verify you are 21 years of age or older).
• Email address and mobile phone number.
• Residential address, city, and division (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Username and hashed password credentials.
• Currency preference (BDT / USDT).

2.2 Identity Verification (KYC) Data

To comply with responsible gaming obligations and to prevent fraud and underage gambling, we may collect:

• Copies of government-issued photo identification (National ID card, passport, or driver's licence).
• Proof of residential address (utility bill, bank statement, or equivalent document dated within three months).
• Selfie photograph for liveness verification, where required.
• Payment method ownership documentation (e.g., screenshot of bKash or Nagad account registered in your name).

KYC documents are processed and stored with strict access controls. They are used solely for the purpose of identity verification and are not shared with third parties except where required by our compliance obligations.

2.3 Financial and Transaction Data

We record details of all financial transactions on your account, including:

• Deposit amounts, timestamps, and payment method references (bKash transaction IDs, Nagad reference numbers, USDT wallet addresses, etc.).
• Withdrawal requests, amounts, and processing status.
• Bonus credits, wagering activity, and balance adjustments.
• Currency conversion records where applicable.

We do not store full payment card numbers. All financial data is encrypted at rest and in transit.

2.4 Usage and Technical Data

When you use the m71bat Platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation (city/region level).
• Device type, operating system, and browser version.
• Session duration, pages visited, and features used.
• Game play history, bet amounts, and session timestamps.
• Referral source and marketing attribution data (where applicable).

This data helps us maintain platform security, detect suspicious activity, improve user experience, and ensure the integrity of games and betting markets.

2.5 Communications Data

If you contact our support team or submit feedback, we retain records of that communication — including the content of messages, support ticket history, and any attachments you provide — so that we can respond effectively and maintain continuity of service.

4.1 Third-Party Service Providers

m71bat works with a limited number of trusted third-party service providers to operate the Platform. These may include game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), payment processing partners, fraud detection services, and customer support tooling. These parties are granted access only to the data they need to perform their specific function and are contractually required to handle that data in accordance with applicable privacy standards.

4.2 Legal Disclosure

We may disclose your personal data to law enforcement authorities, regulatory bodies, or other third parties where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of m71bat, our players, or the public.

4.3 No Sale of Personal Data

m71bat does not sell, rent, or trade your personal data to any third party for marketing, advertising, or any other commercial purpose. Your data is a trust asset — not a revenue stream.

We retain your personal data for as long as your account remains active or as long as necessary to fulfil the purposes outlined in this Policy. Specifically:

• Account and registration data is retained for the lifetime of your account plus a minimum of five (5) years following account closure, to satisfy our compliance and audit obligations.
• KYC documents are retained for a minimum of five (5) years after the business relationship ends, in accordance with anti-money laundering record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Support communications are retained for up to two (2) years from the date of the last interaction.
• Analytics and usage data in anonymised or aggregated form may be retained indefinitely for product improvement purposes.

When data is no longer required, it is securely deleted or anonymised in accordance with our data disposal procedures.

m71bat employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS/SSL encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive data categories including KYC documents and financial records.
• Role-based access controls ensuring only authorised personnel can access personal data.
• Regular security audits and vulnerability assessments of our Platform infrastructure.
• Two-factor authentication (2FA) options available for all player accounts.
• Intrusion detection systems and real-time monitoring for suspicious access patterns.

While we take all reasonable precautions, no system is completely immune to security risks. You are responsible for keeping your own login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised activity on your account.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify you via email (if you have an active account) or by posting a prominent notice on the Platform. The date of the most recent revision is always shown at the top of this page.

Your continued use of the m71bat Platform after any such update constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should discontinue use of the Platform and contact us to request account closure.